Privacy Policy

1. Introduction

Welcome to Rena Hotel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or stay at our hotel.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. By using our services, you consent to the practices described in this policy.

Rena Hotel operates under the highest standards of data protection and privacy. We are compliant with applicable data protection laws and regulations.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

• Make a reservation online, by phone, or in person
• Register for our loyalty program
• Subscribe to our newsletter
• Complete a contact form or survey
• Participate in promotions or contests
• Interact with our staff during your stay

Types of Information We Collect

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view.

3. How We Use Your Information

We use personal information collected via our site and services for a variety of business purposes:

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

13. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer: